CJ 672: Conflict Resolution and Decision Making
This course is intended to provide an overview of how to engage in
effective conflict resolution tactics and improve communications with
victims, witnesses, subjects, and other members of the public from a
criminal justice perspective. Specific focus and attention will be
devoted to identifying and mastering emotions, mastering the story,
promoting positive behavior, achieving rapport, controlling your
response, and taking perspective.
- Lecture: Lecture for CJ 672
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